Help & Support

Note: From 27 May 2023, all electronic payments will be processed 7 days a week between all participating New Zealand banks, including public holidays. Find out more

Use automatic payments to pay set amounts regularly – like your rent, or payments to a credit card or savings account.

Setting up an automatic payment

To set up an automatic payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

• choose ‘Create an Automatic Payment’ from the left-hand menu
• enter the details of the payment
• choose the date you want the payment to be made, and how often it should repeat
• click on ‘Next’ – your payment is now ready to be authorised.

Editing an automatic payment

To make changes to an existing automatic payment, or to skip a payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

• choose ‘Transfer and Payments List’ from the left-hand menu
• scroll down to 'Upcoming Automatic Payments' and find the payment you want to make changes to
• click on 'Edit', then make your changes to the 'Payment Details'  section, or enter the number of payments you'd like to skip in the “Payment Cycles to Suspend” field
• click on ‘Next’ ‐ your payment is now ready to be authorised.

Deleting an automatic payment

To delete a payment, go to the ‘Transfer/Pay’ tab of Internet Banking for Business:

• choose ‘Transfer and Payments List’ from the left-hand menu
• scroll down to 'Upcoming Automatic Payments' and find the payment you want to delete
• click on 'Delete', then "Confirm'
• Your payment is now deleted.