Help & Support

What to do if you forget your password

If you’ve forgotten your password, you'll need to reset it. Find out how to reset your password. 

Mobile device limit for Mobile Business Banking

The BNZ Mobile Business Banking app can only be linked to one user on one mobile device at a time.

Internet Banking for Business logon access via Mobile Business Banking

You can’t access more than one Internet Banking for Business logon via Mobile Business Banking. However you’re able to log in to Internet Banking for Business for multiple organisations, authenticating yourself using the 6-digit code generated by the mobile app. Please note that the ability to approve/deny a ‘Login’ using push notifications is limited to one organisation per device. 

A user can be logged into both Internet Banking for Business and Mobile Business Banking at the same time.