Changes to Master Privacy Policy
Effective from 1 May 2024
As part of the sale of BNZ Investment Services Limited, we’ve reviewed our Master Privacy Policy. We’re making some minor wording changes to improve it and to reflect the sale. These updates seek to increase transparency, and accommodate changes to our business, operating environment, and the products and services we offer.
The changes include:
- amending and clarifying existing wording
- adding additional examples about how we use and share personal information, which may not be sufficiently covered by the existing wording.
If you have any questions about our Master Privacy Policy, call us on 0800 275 269 or visit a branch.
Changes to personal and business fee guides
Effective from 22 March 2024
We’re making changes to our personal and business fee guides.
Personal account, service, and facility fees
The changes include:
- increasing the electronic credit recovery fee from $40 to $43 on page 6, previously on page 7
- changing the base interest rate for Rapid Save accounts with unarranged overdrafts from the Bank’s Overdraft Base Rate (12.15% p.a. as at 22 March 2024) to the Bank’s personal overdraft base rate (13.70% p.a. as at 22 March 2024), on page 8
View the current interest rates for unarranged overdrafts on our Rapid Save account - correcting minor typographical errors, and making other clarifying or formatting changes.
View our current Personal, service, and facility fees guide (PDF 126KB)
View our updated Personal, service, and facility fees guide (PDF 95KB), effective from 22 March 2024
Business and Agribusiness account and service fees
The changes include:
- changing the base interest rate for Rapid Save accounts with unarranged overdrafts from the Bank’s Overdraft Base Rate (12.15% p.a. as at 22 March 2024) to the Bank’s personal overdraft base rate (13.70% p.a. as at 22 March 2024), on page 2
View the current interest rates for unarranged overdrafts on our Rapid Save account - increasing the electronic credit recovery fee from $40 to $43 on page 8
- correcting minor typographical errors, and making other clarifying or formatting changes.
View our current Business and Agribusiness account and service fees (PDF 151KB)
View our updated Business and Agribusiness account and service fees (PDF 138KB), effective from 22 March 2024
For more information, visit any BNZ branch, or call us on 0800 275 269.
Retirement of the Capped portion for Customised Average Rate Loan (CARLs)
Effective from 21 March 2024
Due to very low customer demand for the Capped portion of the CARLs, we’ve simplified the CARL offering, and the Capped portion will no longer be available.
A CARL can still be made up of:
- a Floating portion
- up to ten Fixed portions.
For further assistance, please contact your BNZ Partner or email a Markets Specialist at bnz.markets.interest.rate.solutions@bnz.co.nz