We’re sorry for your loss

If you’re the family, whānau, friend, or representative of someone who’s passed away, these are the steps involved to manage and finalise their estate. Our dedicated Bereavement Assistance team will help to guide you through this process.

How we can help

1. When you’re ready, let us know about the bereavement
2. We’ll get in touch with you and collect more information
3. We’ll finalise the accounts and release the funds, or keep the estate going

This information is a guide, it can’t take into account your specific situation and isn’t financial or legal advice. If you’re unsure on anything, we recommend getting financial and legal advice.