Help & Support


Repaying or redrawing accounts

You can repay your CARL loans in Internet Banking for Business, as well as redraw your variable (floating rate) loans^Follow these steps or use the downloadable guide PDF 727KB.

Repaying a loan 

  1. From the Account Summary screen, under the Loans heading, select an account^.
  2. From the left-hand menu, select Account Details
  3. Click Select Account and choose a CARL account. 
  4. Click Repay. A pop-up box will appear.
  5. Select the account you want to repay from.
  6. Enter the amount you want to repay.
  7. Enter a date for the repayment.
  8. Click Send Request (once sent, this cannot be changed).
  9. A confirmation message will be displayed. To print or save the details as a PDF, click Print request details.

Redrawing a loan 

  1. From the Account Summary screen, under the Loans heading, select an account^.
  2. From the left-hand menu, select Account Details
  3. Click Select Account and choose a CARL account. 
  4. Click Redraw. A pop-up box will appear.
  5. Select the account you want to redraw to.
  6. Enter the amount you want to redraw.
  7. Enter a date for the redraw.
  8. Click Send Request (once sent, this cannot be changed).
  9. A confirmation message will be displayed. To print or save the details as a PDF, click Print request details.

To reduce a loan limit, contact your BNZ Relationship Manager^